Terms of service

Terms of Service

Terms of Service

Welcome to Gentle Haven.

Throughout these Terms of Service, the terms “we,” “us,” and “our” refer to Gentle Haven.

By visiting gentle-haven.store or purchasing from our store, you agree to these Terms of Service.

Online Store Terms

You agree to use our website and services only for lawful purposes.

You may not use our website or products for any unlawful, fraudulent, abusive, or unauthorized purpose.

Products and Services

We make reasonable efforts to display product descriptions, photographs, colors, specifications, availability, and prices accurately.

However, product colors and appearance may vary depending on your device or screen.

We reserve the right to:

  • Modify products.
  • Discontinue products.
  • Change prices.
  • Limit product quantities.
  • Refuse or cancel orders where reasonably necessary.

Orders

We reserve the right to refuse or cancel an order where appropriate, including situations involving:

  • Suspected fraud.
  • Pricing errors.
  • Listing errors.
  • Product availability issues.
  • Incorrect payment information.
  • Incorrect billing information.

If payment has already been collected for an order that we cancel, an appropriate refund will be issued.

Billing and Account Information

You agree to provide current, complete, and accurate:

  • Billing information.
  • Shipping information.
  • Contact information.
  • Payment information.

Third-Party Services

Certain features, tools, payment services, shipping services, or other services may be provided by third parties.

We are not responsible for third-party websites or services except where required by applicable law.

Intellectual Property

Unless otherwise stated, original website content belonging to Gentle Haven, including branding, written content, graphics, and design elements, may not be copied, reproduced, or commercially exploited without permission.

Prohibited Uses

You may not use our website:

  • For unlawful purposes.
  • To violate applicable laws or regulations.
  • To transmit malicious code.
  • To interfere with website security.
  • To commit fraud.
  • To infringe intellectual property rights.
  • To misuse our services.

Accuracy of Information

We aim to provide accurate information, but website content may occasionally contain errors, inaccuracies, or omissions.

We reserve the right to correct errors and update information when necessary.

Limitation of Liability

To the fullest extent permitted by applicable law, Gentle Haven will not be liable for indirect, incidental, or consequential losses arising from use of our website or products.

Nothing in these Terms limits rights that cannot legally be excluded under applicable consumer protection laws.

Governing Law

These Terms will be governed by applicable laws and regulations, subject to any mandatory consumer protection rights that apply based on the customer's location.

Changes to These Terms

We may update these Terms of Service from time to time.

The most current version will be published on our website.

Contact Information

Questions regarding these Terms should be sent to:

Gentle Haven
Email: support@gentle-haven.store
Phone: +1 575-331-9871
Website: gentle-haven.store