Privacy policy
Privacy Policy
Privacy Policy
Gentle Haven respects your privacy and is committed to protecting your personal information.
This Privacy Policy describes how we collect, use, and share your information when you visit, use our services, or make a purchase from:
gentle-haven.store
Information We Collect
Depending on how you interact with our store, we may collect information including:
- Name.
- Billing address.
- Shipping address.
- Email address.
- Phone number.
- Order information.
- Payment-related information.
- Device information.
- Browser information.
- IP address.
- Website activity and interaction information.
How We Use Your Information
We may use your personal information to:
- Process and fulfill orders.
- Process payments.
- Arrange shipping and delivery.
- Communicate with you about your order.
- Provide customer support.
- Detect and prevent fraud.
- Improve our website, products, and services.
- Comply with applicable laws and legal obligations.
- Send marketing communications where permitted.
Shopify
Our online store is hosted by Shopify.
Shopify provides the ecommerce platform that allows us to offer our products and services to you.
Your personal information may therefore be processed through Shopify and other service providers necessary to operate our store.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to:
- Remember preferences.
- Provide website functionality.
- Analyze website traffic.
- Improve user experience.
- Support advertising and marketing where applicable.
Where required by law, you may be provided with choices regarding non-essential cookies.
Sharing Personal Information
We may share personal information with service providers that assist us with:
- Ecommerce hosting.
- Payment processing.
- Order fulfillment.
- Shipping.
- Analytics.
- Customer service.
- Fraud prevention.
- Marketing.
We may also disclose information where required by law or where necessary to protect our legal rights.
Data Retention
We retain personal information only for as long as reasonably necessary to:
- Provide our services.
- Maintain transaction records.
- Resolve disputes.
- Meet legal and accounting requirements.
Your Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information, including the right to request:
- Access to your data.
- Correction of inaccurate information.
- Deletion of certain information.
- Information about how your personal data is used.
To submit a privacy-related request, please contact:
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, technology, or operations.
Contact Us
For questions regarding this Privacy Policy:
Gentle Haven
1776 W Picacho Ave
Las Cruces, New Mexico 88005
United States
Email: support@gentle-haven.store
Phone: +1 575-331-9871
Website: gentle-haven.store